Last updated: 11 August 2026
1. About these Terms
The Neo Club is operated by AskNeo Inc., a Delaware corporation. In these Terms, “the Club”, “we” and “us” mean AskNeo Inc., and “you” means you as a member, applicant, event attendee or sponsor. By applying for membership, attending an event or using theneo.club, you agree to these Terms.
2. Eligibility
You must be at least 18 and able to enter into a binding contract. We may refuse or withdraw access to anyone at our discretion.
3. Applications and admission
Membership is by application. We review applications and may accept, decline or waitlist any applicant at our sole discretion, without giving reasons. Admission to the Club is a privilege, not a right.
4. Fees, renewal and cancellation
Membership fees are billed in advance in US dollars and renew automatically until cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period and you keep access until then. Fees already paid are not refunded except where the law requires it. We may change fees at renewal with prior notice.
5. Sponsorship
Sponsorship is billed annually and is subject to these Terms and any separate sponsorship agreement. Sponsors are not members. Sponsorship confers no membership benefit and no access to member information.
6. Events and admission
Certain events are free to attend. Free does not mean open to all: places are limited, registration may be required, and we may decline or revoke admission to any person at our discretion. Attending an event does not make you a member. Event details, speakers and venues may change.
7. Conduct
You agree not to pitch, sell to, recruit or solicit members or attendees without their invitation; not to harass, abuse or discriminate against anyone; not to misrepresent your identity, company or track record; and not to use the Club, its lists or its channels for spam or commercial exploitation.
8. Confidentiality
Members and attendees speak openly on the understanding that it stays in the room. You agree to treat information shared by others in roundtables, community channels, mentorship sessions and events as confidential, and not to repeat, publish, record or forward it without that person’s written permission. This obligation continues after your membership ends.
9. Filming, photography and recording
Our events are photographed, filmed and recorded, and our sessions may be produced as podcasts, video, newsletters and social media content.
By becoming a member, attending an event, or joining an online session, you consent to being photographed, filmed and recorded, and you grant us a perpetual, worldwide, royalty free, irrevocable licence to use and publish your image, likeness, voice, name, company name and comments in any medium now known or later developed, including social media, podcasts, video platforms, our website, press and marketing.
You waive any right to inspect or approve the finished material and you are not entitled to any payment. You confirm you have the authority to give this permission on your own behalf.
Consent to being photographed, filmed and recorded is a condition of membership and a condition of entry to our events and online sessions. If you do not wish to appear, do not join and do not attend. We are under no obligation to keep you out of shot, to pause or stop recording, to seek your approval, or to edit, withhold or remove material once it has been captured. We may remove specific material at our sole discretion, but we are not required to do so.
10. Your content
You keep ownership of what you post in our channels. You grant us a non-exclusive, royalty free licence to host, display and share it for the purpose of running the Club. Do not post anything you do not have the right to share.
11. Our content
The Playbook, course videos, written material, brand and site content belong to us or our licensors. Your membership grants a personal, non-transferable right to use them while your membership is active. You may not copy, record, resell, republish or share access with anyone else.
12. What membership includes and how it is delivered
Membership benefits are described on our Membership page and are delivered as follows. Descriptions are indicative. We may change, substitute or discontinue any benefit, provided we do not materially reduce the overall value of your tier during a billing period you have already paid for.
Weekly roundtables and group mentorship. Roundtables are group sessions held online on a schedule we set. Frequency, timing, duration, format, facilitator and content are at our discretion and may change. Sessions may be rescheduled, combined or cancelled, including at short notice. We do not guarantee a minimum number of sessions in any period, that any particular person will host, or that you will be able to attend. Places may be capped and allocated on a first come basis. Sessions may be recorded by us. You may not record, transcribe, stream or share any session.
Community channels. References to a community being available 24/7 mean the channel is open at all times. They do not mean that we, any mentor, or any member will monitor, moderate, respond, or provide support at any particular time, or at all. We may moderate, edit, archive, restrict or delete content and may remove any participant at our discretion. Nothing posted by another participant is endorsed or verified by us.
The 1 percent Playbook. Playbook access depends on your tier and may be released chapter by chapter on a monthly allocation. Unused monthly allocations do not roll over, accumulate, or convert to cash or credit. Content may be added, revised, replaced or withdrawn. All access ends immediately when your membership ends, including access to chapters already unlocked, and no refund is due for content you did not use.
One to one mentorship. Where your tier includes one to one mentorship, sessions are held monthly, online or in person at our discretion, and must be booked and taken within the month to which they relate. Unused sessions expire at the end of that month and do not roll over or convert to cash or credit. If you cancel or fail to attend a booked session without reasonable notice, that session is treated as taken. We may substitute an equivalent mentor. No specific individual is guaranteed to deliver any session.
Event tickets included with membership. Where a tier includes tickets to flagship events, those tickets are personal to you unless we say otherwise, are subject to availability and to booking within the period we specify, have no cash value, are not refundable or exchangeable, and expire at the end of the membership year in which they are granted. Events, dates, venues, formats and line ups may change or be cancelled.
Benefits provided by third parties. Some benefits, including any co-working or venue access, are supplied by third parties on their own terms. Access depends on that third party continuing to offer it, and on you complying with their rules. We may withdraw or replace a third party benefit at any time and are not liable for their acts, omissions, closure or refusal of access.
Pitch nights and speaking slots. Where a tier references pitching or a guaranteed slot, that guarantee is subject to the event taking place, to scheduling, and to your compliance with the format, timing and content requirements we set. We may reschedule a slot to a later event.
13. Mentorship, guidance and the absence of professional advice
This section is important. Please read it carefully, because it defines the limits of everything the Club provides.
Nothing we provide is professional advice. All content, roundtables, group mentorship, one to one mentorship, playbooks, workshops, talks, introductions, feedback, templates, frameworks, examples, benchmarks, comments in community channels and conversations at events are provided for general informational and educational purposes only. They do not constitute and must never be relied upon as business, management, strategic, investment, securities, financial, accounting, tax, legal, regulatory, compliance, employment, human resources, immigration, insurance, real estate, medical or any other form of professional or licensed advice.
No professional relationship is created. Nothing in the Club creates a fiduciary relationship, an adviser and client relationship, an attorney and client relationship, an accountant and client relationship, a broker and customer relationship, a partnership, a joint venture, an agency, or an employment relationship between you and us, or between you and any mentor, facilitator, speaker, member or sponsor. No duty of care beyond these Terms is owed to you.
Mentors speak for themselves. Mentors, facilitators, hosts, speakers and guests share personal opinions and experience. They are not vetted, supervised, licensed or certified by us for the purpose of giving advice. Their views are their own and are not the views of the Club. Many are independent contractors, not our employees. We do not verify their claims, their track record, or the accuracy of anything they say.
Your business decisions are yours alone. You are solely responsible for evaluating any information you receive and for every decision you make, including decisions about your company, your funding, your finances, your hiring, your contracts, your products, your pricing and your legal and tax position. You should obtain your own advice from a qualified professional who is licensed in your jurisdiction and who knows your circumstances, before acting on anything you hear or read through the Club. Any action you take is at your own risk.
No outcome is promised. We do not guarantee, warrant or represent that you will raise capital, generate revenue, reduce costs, find a co founder, hire, be introduced to anyone, receive investment, secure customers, grow, exit, or achieve any commercial result whatsoever. Any figures, case studies, examples or results mentioned by us, by mentors or by members are illustrative only, are not typical, are not verified, and are not a promise or projection of what you will achieve. Individual results depend on factors outside our control, including your own effort, skill, market conditions and timing.
Introductions are not recommendations. An introduction, a mention, a directory listing, a co working benefit, a sponsor relationship, or the presence of any person in our community is not a recommendation, endorsement, reference, or a statement that they are suitable, solvent, competent, honest or appropriate for you. You are responsible for your own due diligence before entering into any relationship, transaction, investment or contract with anyone you meet through the Club. We are not a party to those dealings and are not liable for them.
Nothing is an offer of securities. We are not a broker dealer, investment adviser, investment bank, placement agent, fund, finder, or financial institution, and we are not registered as any of those with any regulator. Nothing in the Club is an offer to sell or a solicitation of an offer to buy any security or investment, or a recommendation to make or dispose of any investment. Where members or investors meet through the Club and go on to discuss or complete a transaction, they do so entirely between themselves, at their own risk, on their own terms and with their own advisers.
Content may be wrong or out of date. Business, tax, legal and market conditions change. Content may become inaccurate or obsolete and we are under no obligation to update it. We make no warranty as to accuracy, completeness, suitability or fitness for any purpose.
You accept this allocation of risk. You acknowledge that the fees you pay reflect this allocation of risk, and that we would not offer the Club on these terms without it. To the fullest extent permitted by law, you release us from any claim arising out of a decision you took, or did not take, on the basis of anything provided through the Club.
14. Sponsorship terms
These terms apply in addition to any signed sponsorship agreement. Where the two conflict, the signed agreement prevails.
Fees and term. Sponsorship is sold for a twelve month term and is billed annually in advance. Sponsorship fees are non refundable, including where a sponsor withdraws, ceases trading, or does not use the benefits. Rates may change at renewal.
Brand placement. Logo size, position, prominence and duration on our website, event pages, screens, flyers and materials are determined by us and may change. You grant us a licence to use your name, logo and brand assets to promote your sponsorship for the term and afterwards in historical or archival material. You confirm you own or are licensed to use those assets and that our use will not infringe anyone rights. We may decline or remove branding that we consider unlawful, misleading, offensive, or inconsistent with the Club.
Event coverage. References to a number of events, including any reference to fifty or more events, are an estimate of our programme and not a contractual minimum. Events may be added, moved, reduced, postponed or cancelled. Where an individual event does not take place, we may substitute another event of broadly similar profile. No refund or fee reduction is due for changes to the programme.
Pitches, booths and co hosting. Where sponsorship includes a speaking slot, a pitch, a booth or demo space, or a co host credit, these are subject to venue capacity, scheduling and our approval of content and format. Time limits are strict. We may cut, move or reschedule a slot. Booth space, power, furniture, printing and shipping are not included unless expressly stated. Naming you as co host does not create a partnership, joint venture or agency between us, and does not make you an organiser of the event for legal purposes.
Complimentary tickets. Tickets included with sponsorship are subject to availability and registration, have no cash value, and may not be resold or used as a prize, giveaway or promotional incentive without our written consent.
Attendee data. Where your tier includes access to attendee information, the following apply as conditions of that access. You may use the information only to follow up in connection with the specific event for which it was provided. You may not sell, rent, licence, share or transfer it to anyone. You may not add it to unrelated marketing lists, newsletters, automated sequences or advertising audiences. You must comply with all applicable law, including marketing, anti spam and data protection law, must honour opt out and unsubscribe requests promptly, and must delete the information on request or when it is no longer needed for that purpose. You act as an independent controller of the information you receive and are solely responsible for your own compliance. You will indemnify us in full for any claim, fine, penalty or loss arising from your use of it. Breach of this paragraph entitles us to terminate your sponsorship immediately without refund.
Member data is never provided. Sponsorship never includes access to member information of any kind. Member identity, contact details and membership status are not disclosed to sponsors, and no attendee list identifies who is or is not a member.
Category exclusivity. Where exclusivity is offered, the scope of the category is defined by us acting reasonably, and applies only to sponsorship of the Club during the term. It does not restrict who may attend, join, speak at, or be introduced through the Club, and does not prevent us working with any company outside the sponsorship relationship.
Conduct. Sponsors and their staff must follow the same conduct rules as members and attendees, and must not use access to the Club for aggressive selling, harvesting contacts, or misrepresenting their relationship with us. We may remove any sponsor representative from an event or channel.
15. No advice and no guaranteed results
Nothing provided by the Club is investment, legal, tax, accounting or financial advice. We do not guarantee any outcome, including funding, revenue, introductions, partnerships or results of any kind. Decisions you take are your own.
16. In-person events and assumption of risk
You attend in-person events at your own risk, including travel to and from the venue and any food, drink or activity provided. You are responsible for your own conduct and belongings, and for complying with venue rules.
17. Third party platforms
We run registration, ticketing, payments, community channels and content on third party platforms, including Luma, Eventbrite, LinkedIn Events, WhatsApp, Stripe, Google Forms, YouTube and our email platform. When you register for an event, pay, or join a channel through one of these, you also enter into that provider own terms and privacy policy, which we do not control.
We are not responsible for those platforms, their availability, their pricing, their content moderation, or any loss you suffer through them. If a platform cancels, changes or loses a registration, our responsibility is limited to the event itself under these Terms. Links from our site to other sites are provided for convenience and are not an endorsement.
18. Suspension and removal
We may suspend or end your membership or event access at any time if you breach these Terms or behave in a way that harms the Club, its members or its guests. If we end a paid membership without cause, we refund the unused portion of the current billing period. No refund is due where we act for cause.
19. Indemnity
You agree to indemnify us against claims, losses and costs arising from your breach of these Terms, your conduct at events or in our channels, or your infringement of anyone else’s rights.
20. Disclaimers and liability
The Club is provided on an “as is” basis. To the fullest extent permitted by law we exclude implied warranties, and our total liability to you is limited to the amount you paid us in the twelve months before the claim arose. We are not liable for indirect or consequential loss, lost profits, or for the acts or omissions of other members, attendees, sponsors, speakers or venues.
21. Disputes
We will try to resolve any dispute informally first. If we cannot, disputes will be resolved by binding arbitration in New York, New York, on an individual basis. You and we each waive any right to a jury trial or to take part in a class action.
22. Changes
We may update these Terms. Significant changes will be notified to members by email before they take effect. Continuing to use the Club after that means you accept the updated Terms.
23. Governing law
These Terms are governed by the laws of the State of New York, without regard to conflict of law rules.
24. Contact
hello@theneo.club
No solicitation. This address, and any address, form or channel published by the Club, is provided for members, applicants, event attendees, sponsors and press. It is not an invitation or consent to receive sales or marketing communications of any kind. Unsolicited vendor pitches, agency and recruitment outreach, cold sales email, automated messages, mass mailings and spam are expressly refused. Sending them creates no business relationship, confers no right to contact us again, and does not constitute acceptance of any terms you attach. We may block, delete and report such messages and recover any costs the law allows.